- Log into the Flex eSIM web dashboard and open My Account > Orders.
- Select the order and tap Install eSIM to reveal the SM-DP+ address and activation code (also emailed).
- On your iPhone, go to Settings > Cellular > Add eSIM > Enter Details Manually.
- Enter the SM-DP+ address and activation code exactly as shown, then continue.
- Label the line “Flex eSIM,” keep your primary line for calls/iMessage, and set Flex as the Cellular Data line.
- Wait for the plan to finish downloading. Installation usually takes about two minutes.
Installation & setup
Install a Flex eSIM manually on iOS
Use the SM-DP+ address and activation code if you cannot scan a QR.
Still need help?
Email support and include screenshots if you can. We usually respond in minutes.
BETTER WITH THE FLEX APP
Manage every eSIM from your pocket
Activate new passes, pull up instructions, share hotspots, and get live help without hunting through emails. The Flex app keeps your travel data tidy and ready when you land.
