Back to Help Centre/Installation & setup

Installation & setup

How do I find my eSIM number?

Locate the phone number tied to eSIMs with voice/SMS service.

If your Flex plan includes voice/text, you can view the assigned number in your device settings after install.

  • iPhone: Settings > Cellular > Default Voice Line. The number appears next to the Flex eSIM label.
  • Android: Settings > Network > SIM Manager. Choose the Flex eSIM and view the number under SIM info.

Still need help?

Email support and include screenshots if you can. We usually respond in minutes.

BETTER WITH THE FLEX APP

Manage every eSIM from your pocket

Activate new passes, pull up instructions, share hotspots, and get live help without hunting through emails. The Flex app keeps your travel data tidy and ready when you land.

Flex app preview